Narisetu Solutions University Training Programs

Narisetu Solutions University: A Total Training Program

Online Training

Online training is a suite of eLearning training videos covering core applications and integrations. The content consists of short modules categorized by role, allowing you to quickly find topics of interest or view courses from beginning to end. The online training includes Administrator assessment exams to test your Narisetu Solutions knowledge.

Training Webinars

Training webinars cover introductory content for learners who need a quick overview or as a lead-in to more advanced training. Participate with access to a trainer in group sessions where questions are encouraged.

Instructor-Led Training Courses

Take your training and contact center knowledge to the next level by attending instructor-led training classes. The interactive, hands-on approach in a small class setting helps solidify concepts and demonstrates the practical how-to that you need to maximize your Narisetu Solutions solution.

Train-the-Trainer

Train-the-Trainer sessions during implementation provide your training staff with a foundation for conducting end-user/agent training, including customizable training materials.

Custom Training

We offer direct training to your agents and supervisors and various adoption services for enabling your teams. We will work with you to identify the right training or customized materials to meet your needs. This training is tuned for your employees and contact center ecosystem.